- Create a constant purpose toward improvement
- Adopt the new philosophy
- Cease dependence on mass inspection
- Use a single supplier for any one item
- Improve every process
- Create training on the job
- Adopt and institute leadership aimed at helping people do a better job
- Drive out fear
- Break down barriers between departments
- Get rid of unclear slogans
- Eliminate arbitrary numerical targets
- Permit pride of workmanship
- Implement education and self-improvement
- Make transformation everyone’s job
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